With an industry leading 80%+ first-time-fix rate, Magnum tries to exceed your expectations by getting the repair done right and the repair done fast. Customers who purchase toner cartridges from Magnum receive a reduced labor fee on all printer, copier, fax or scanner repairs.
Our technicians have hundreds of certifications from manufacturers such as HP, Sharp, Lexmark, Xerox, Canon, etc.
Customers can choose between a per-incident labor fee or an annual contract. Currently, the average time to arrive on-site for a repair is within 24 hours.
Our certified technicians have an average of 6 years experience repairing thousands of printers. You are guaranteed the most advanced and thorough services possible.
Magnum will service the following devices from any manufacturer: | |
---|---|
Copiers | Scanners | Large Format Printers (Plotters) | MFP (Multi-Function Printers) | Laser Printers | Fax Machines |
Inkjet printers and Dot Matrix printers will need to be brought to our Seattle facilities for depot repair. On-site service is not offered for these types of printers.
Magnum technicians carry a wide assortment of parts to every service call to increase the likelihood that the repair can be done on the spot. Due to the volume of repair parts purchased on a monthly basis, Magnum has been able to negotiate terrific delivery terms for parts. Over 90% of parts needed for customer repairs will be delivered by 10am the next day at no extra charge.